Privacy Policy

1. Who We Are

EdLuxio ("the Platform") is an online platform connecting learners with expert teachers worldwide. It is owned and operated by Innovadrift, a company registered in the United Arab Emirates.

Website: https://edluxio.com

Contact email: support@edluxio.com

2. Information We Collect

2.1 Information you provide directly

• Name
• Email address
• Profile information such as biography, photo, teaching subjects, and availability
• Other information you voluntarily include in your profile or communications

2.2 Information collected automatically

• IP address
• Browser type and version
• Device information
• Pages visited, time spent on pages, and navigation patterns
• Cookies and similar tracking technologies

2.3 Information collected via Google Ads Lead Forms

If you submit a lead form through our Google Ads campaigns, we may collect your name, email address, and responses to qualifying questions to contact you about opportunities on EdLuxio.

3. How We Use Your Information

• To create and manage your account on the Platform
• To connect teachers with learners
• To communicate about your account, bookings, and updates
• To provide customer support
• To improve and optimize the Platform
• To send marketing communications with your consent
• To comply with legal obligations

4. Legal Basis for Processing (EEA/UK Users)

• Contract: Processing needed to provide services.
• Consent: Marketing and lead forms where consent is provided.
• Legitimate interests: Analytics and service improvement.
• Legal obligation: Compliance with applicable law.

5. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers for hosting, analytics, and payments
• Google via Analytics and Ads integrations
• Legal authorities where required by law
• Other users through your public profile fields

6. International Data Transfers

Innovadrift is based in the UAE. Data may be processed outside your jurisdiction with safeguards required by applicable law.

For EEA/UK users, cross-border transfers are handled using recognized safeguards, including Standard Contractual Clauses where required.

7. Cookies

We use essential cookies to operate the Platform. Analytics/advertising cookies are only activated after your explicit opt-in through our cookie consent controls.

8. Data Retention

We keep personal data while your account is active or as required by law. After account deletion, data is deleted or anonymized within 30 days unless retention is required by law.

9. Your Rights

You may request access, correction, deletion, restriction, portability, objection, or consent withdrawal where applicable.

To exercise rights, contact support@edluxio.com.

10. Data Security

We apply technical and organizational safeguards, but no method is 100% secure.

11. Children

The Platform is not directed to children under 13. Users aged 13-17 may register only with verifiable parent/legal guardian consent and must not attend classes alone. If you believe data from a child was collected improperly, contact us at support@edluxio.com.

12. Changes to This Policy

We may update this policy and will post updates on this page.